Local Government
Civica helps local authorities to transform services and adapt to the pace of change within their communities.
Civica’s smart software automates internal processes, delivers a better experience for your community, and supports remote working.
Local governments use our services to:
- Improve service quality
- Manage costs and deliver value for money
- Reduce the burden of administration
- Manage assets and infrastructure
- Automate process to improve efficiency
Let's Get Ready for LGR together
Read our latest insights and interviews with council leaders on preparations for local government reorganisation.
Supporting 900 local authorities around the world
Helping deliver services used by 90 million people
Delivering £2.6bn in COVID-19 related payments to help citizens and businesses
Culture & Leisure
Library management system
Providing more efficient information management for public, academic, government and corporate libraries.](https://www.civica.com/en-gb/product-pages/library-management-system/)
Democracy & Governance
Meeting management
We are making it easy to coordinate meetings and ensure transparency while complying with governance rules.](https://www.civica.com/en-gb/product-pages/agenda-and-meeting-management-software/)
Election management \
Driving faster, more efficient and compliant electoral processes, supporting electoral services teams to deliver successful elections.](https://www.civica.com/en-gb/product-pages/mobile-election-app/)
Online voting
CESvotes, the secure online voting platform from the UK’s leading provider of ballot and election services, helps you engage voters and maximise turnout.](https://www.civica.com/en-gb/product-pages/digital-democracy-online-voting-system/)
Hybrid meeting platform
CESjoinIN is a cloud solution which securely connects people to events with video, Q&A and voting through their web browser, helping you to increase engagement and maximise participation.](https://www.civica.com/en-gb/product-pages/hybrid-virtual-meeting-platform/)
Emergency Services
Community Fire Risk Management Information System
Helping fire and rescue services reduce risk and increase productivity through better management and targeting of fire safety resources](https://www.civica.com/en-gb/product-pages/community-fire-risk-management-information-system/)
Civica ANPR – Automatic Number Plate Recognition
Your trusted partner for ANPR solutions. Delivering the best solutions to meet your needs.](https://www.civica.com/en-gb/product-pages/anpr/)
Regulatory & Environmental Services
Regulatory services
Accelerate regulatory services management from environmental health, and trading standards to licensing and planning.](https://www.civica.com/en-gb/product-pages/regulatory-service-local-authority/)
Customer engagement
Delivering end-to-end citizen services through automation and cloud technology](https://www.civica.com/en-gb/product-pages/digital-transformation-platform/)
Cx Environmental Health Software
Boost efficiency. Work from any location. Improve public health and food safety](https://www.civica.com/en-gb/product-pages/cx-environmental-health-software/)
Social Housing
Housing Management Software
Connecting employees & customers to deliver better & responsive services across Social Housing.](https://www.civica.com/en-gb/product-pages/social-housing-software/)
Asset Management Software
We are helping you facilitate the safety and compliance of all your property-based assets.](https://www.civica.com/en-gb/product-pages/cx-asset-management/)
Repairs Management Software
A digital platform to improve your housing repairs & maintenance operation. Using cloud software to automate tasks & mobilise your workforce to deliver responsive services.](https://www.civica.com/en-gb/product-pages/contractor-workforce-management-housing/)
Housing needs Solutions \
Transforming customer housing needs and choice with digitalisation, automating daily activities and improving efficiencies](https://www.civica.com/en-gb/product-pages/housing-needs-solution/)
Tax & Collections
Civica Revenues & Benefits
Streamline local government services with Civica Revenues & Benefits – a cloud-based platform delivering accurate, timely support for citizens' revenues and benefits.](https://www.civica.com/en-gb/product-pages/revenues-and-benefits-software/)
CivicaCollect - Debt Collection and Recovery Software
In-depth insight optimises collection rates and safeguards citizens](https://www.civica.com/en-gb/product-pages/debt-collection-recovery-software/)
Capabilities
Cloud & Digital Services \
Leverage the power of the latest technologies
Find out more](https://www.civica.com/en-gb/capabilities/cloud-digital-services/)
Data, Analytics & Insights \
Build intelligence and efficiency into your organisation
Find out more](https://www.civica.com/en-gb/capabilities/data-analytics-insights/)
Financial Management & Payments \
Streamline and improve how your finances are managed
Find out more](https://www.civica.com/en-gb/capabilities/financial-management-payments/)
Governance, Risk & Compliance \
Make essential processes run smoothly and correctly
Find out more](https://www.civica.com/en-gb/capabilities/governance-risk-compliance/)
Logistics & Infrastructure \
Manage fixed and mobile assets and infrastructure with maximum efficiency
Find out more](https://www.civica.com/en-gb/capabilities/logistics-infrastructure/)
People & Workforce Management \
Recruit, engage and retain your people more effectively
Find out more](https://www.civica.com/en-gb/capabilities/people-workforce-management/)
Organisations we help
Public sector financial resilience report
New research from Civica takes a public sector-wide view on the state of financial resilience across key citizen services, digital adoption and effectiveness, and AI readiness to ease critical pressures. Build the case for investment in tools that can support greater financial resilience.
Future of local government report 2025
Check out our latest report to understand how local governments are progressing in their digital transformation journeys, and the persistent challenges that councils are still facing.